In this day and age, there isn't a lot of respect going around so we treat everyone with that old fashioned respect we were taught.  We really listen to what a client says and end up listening more instead of talking and telling them what we think. Many clients will end up opening up and talking about everything when they feel they trust you and you understand them and their needs. Many of our clients end up being great friends beyond just a business relationship. Respect, empathy and treating them as we would like to be treated, isn't that just the old golden rule? Let's all get back to that simple time again in our everyday life and business.