The greatest success we've had has come from giving guests or potential customers attention - prompt, thorough, efficient, and following up (IF it's not being a bother.)  That resonates and ripples through them to their friends and associates.  Opportunity and further growth follows.

Too many businesses are forgetting - customers are not an interruption to your work day, they're the reason for your work day!  They don't reach out to you because they don't have anything better to do.  They have a need, don't have time to waste and want to trust that all will be fine.  Be the solution.