Hi everyone! What’s one piece of tech that helped improve your hospitality service without sacrificing the personal touch?
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we are not doing much in implementing Odoo ourselves, but we believe is just like anything new the more you do it the better you get at it. Lot's of videos on it, more would be more helpful. Some systems are easier to learn but you get less from it, some are more difficult to learn but you get more from it. We got side tracked on another project that needs our attention daily.  

We usually have someone else do the implementing we just manage the process. We call it implement at the speed of the learner. Initially Odoo is not very friendly but once the user gets a grasp at it flies. 
We don't have many running at this time but it's hard to beat for what they charge. We are in the evaluating potentially interfacing our service directly on it.