A company who stands behind what they say and follows through on things. Owner and their staff must be engaged in giving nall customers excellent customer service.
I truly understand the importance of commitment in service companies. It’s crucial that they honor their promises, as it builds trust and shows they care about their customers. As the saying goes, "Do what you say you’re going to do." When companies consistently follow through on their commitments, it not only fosters a sense of reliability but also encourages my loyalty as a customer.
I would look for someone who is reputable by keeping their word,
doing what they say, and has a reasonable price
Business from Lafayette, LA
Answered on Feb 15th, 2018
Quick response to service request. Just knowing that your company cares enough to reach out to set an appointment, even though it may be a few days - makes a world of difference.
I enjoy a little personality in my customer service. Anymore, I'm so happy when I get to talk to a person and not a machine...and it's a bonus when the person I get to talk to isn't a robot themselves.
Using Discover (the credit card folks) as an example. You call Discover's customer service and you get a person. Excellent! Yes, there is a script and the representative will follow the script, but they will also engage and interact with you and it makes a huge difference in their service.
Answers (1-10)
Someone that will return calls, and will be punctual for meetings.
A company who stands behind what they say and follows through on things. Owner and their staff must be engaged in giving nall customers excellent customer service.
I truly understand the importance of commitment in service companies. It’s crucial that they honor their promises, as it builds trust and shows they care about their customers. As the saying goes, "Do what you say you’re going to do." When companies consistently follow through on their commitments, it not only fosters a sense of reliability but also encourages my loyalty as a customer.
When it comes to customer service. I look for job and career opportunities for employees. There are other benchmarks also.
timely response to my call
I would look for someone who is reputable by keeping their word,
doing what they say, and has a reasonable price
Quick response to service request. Just knowing that your company cares enough to reach out to set an appointment, even though it may be a few days - makes a world of difference.
I enjoy a little personality in my customer service. Anymore, I'm so happy when I get to talk to a person and not a machine...and it's a bonus when the person I get to talk to isn't a robot themselves.
Using Discover (the credit card folks) as an example. You call Discover's customer service and you get a person. Excellent! Yes, there is a script and the representative will follow the script, but they will also engage and interact with you and it makes a huge difference in their service.
Responsiveness and willingness to fix problems/challenges.