About Us
Since 1963 Old Hickory Inn has been serving the best BBQ across Houston and Missouri City. Family owned and operated they take great pride in the food that they serve.
The products and services we offer
Recommendations Received (4)
"My company has used the Old Hickory Inn BBQ for many years now for catering for our clients and..."
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"My company has used the Old Hickory Inn BBQ for many years now for catering for our clients and their employees. Everyone always enjoys and every summer asks if we will be doing again this summer. The answer is always 'yes'! We will continue to use them - great food, great service AND a great value! "
"Tammy and Tim are the best. I can call them the day of our meeting to have them deliver food and..."
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"Tammy and Tim are the best. I can call them the day of our meeting to have them deliver food and they come through all the time. Not to mention the food is always great. Thank you both for great customer service and awesome food. "
Products & Services
Recommendations Given (13)
"Social Media is so important in marketing for a business. Tappedin does a fine job. "
"Awesome bread! Customers love it. "
Recent Activity
For the restaurant business you need a insurance that specializes in the needs that restaurant have. We use Aegis and our agent is Victor Halfon 713-850-7622
www.AegisIFS.com
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For the restaurant business you need a insurance that specializes in the needs that restaurant have. We use Aegis and our agent is Victor Halfon 713-850-7622
www.AegisIFS.com
Absolutely contact the customer. Don't put it off. I try to assure them that whatever happened is not the norm and that it won't happen again. They usually want to know that you are as concerned as they are and that you care they are upset. Usually they just want to be heard. We respond to the...
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Absolutely contact the customer. Don't put it off. I try to assure them that whatever happened is not the norm and that it won't happen again. They usually want to know that you are as concerned as they are and that you care they are upset. Usually they just want to be heard. We respond to the good reviews as well. Always thank them for being your customer. Everyone likes to feel appreciated.
Once I send a proposal I wait a couple days and send a followup asking if they have any questions. Those who are serious answer me back letting me know they are interested or not. Those who don't reply at all I figure that they don't want to communicate and I believe they aren't interested. If...
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Once I send a proposal I wait a couple days and send a followup asking if they have any questions. Those who are serious answer me back letting me know they are interested or not. Those who don't reply at all I figure that they don't want to communicate and I believe they aren't interested. If they provide a phone number I will try to call on the chance they didn't get the email. I have people call me and throw a sales pitch of some sot. I usually end up having to tell them I will call them if I'm interested. It is a huge turnoff when they continue to call back and I end up feeling harassed.
So for scenario #1: If you are in Texas that is common as we are big eaters:) The amount of food being served for the price is a bit much. Common would have been two eggs, home fires, toast and coffee for $7.00 would have been more like it. Also with such big servings people are more apt to share...
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So for scenario #1: If you are in Texas that is common as we are big eaters:) The amount of food being served for the price is a bit much. Common would have been two eggs, home fires, toast and coffee for $7.00 would have been more like it. Also with such big servings people are more apt to share and you lose out on the other $7.00. They had to been loosing money. (my opinion)# 2 They were not making good use of their staff. I'm sure that they were standing around bored. I would have staff enough depending on what the usual flow of customers are throughout the day. You'll go broke paying for staff that you aren't using. You want to be able to give the best service. Having to much staff would make me wonder. In both you want to give the customer something to remember. Something good that is.
I believe that good customer service is where it begins. You could have middle of the road coffee but if you make them feel important as they walk through the door they will come back ever time. Who doesn't want to feel important? Try a Birthday coffee... free coffee and treat on their birthday....
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I believe that good customer service is where it begins. You could have middle of the road coffee but if you make them feel important as they walk through the door they will come back ever time. Who doesn't want to feel important? Try a Birthday coffee... free coffee and treat on their birthday. You are acknowledging the customer on their day. Just a thought. A smile and handshake goes a long way making each person who walks through your door feel special.