i give quotes all the time to customers, they get on the internet and buys it cheaper, thats all good and fine but they are giving up the warranty. Then when that product goes belly up then they call me thinking i will cover their warranty. Sorry its not happening, i do have low prices, if they think they can get it for lower they should call me back i might be able to meet or beat the deal and still keep their warranty, if i cant i will say so. Most of the time the cheaper the deal is not always the better deal. There are customers out there that you give them an inch they take a mile or two, they try to work it they get something for free and i have to take the lose....at that point I walk away, they can find someone else that will take their abuse. I hope this helps you out, i do bend over backwards for all my customers.