How do get your clients to leave a review?

Answered by:

Paula Williams

Highly recommended
Aviation Marketing By ABCI (Aviation Business Consultants International)
6 Questions answered
Answered on April 16th, 2019

People get busy. And many of them won't do it if it's not easy.  It's best if you offer them the specific links that go straight to the review site, (give them the option of Yelp, Google or Facebook) with detailed instructions (will they have to log in?  What if they don't have an account?) and follow up. 

We follow up just once if they don't leave a review, and ask them to fill out a customer satisfaction survey as an alternative.   Then we have testimonials we can copy on our site or our brochures, even if it's not a review in Yelp or Google or Facebook.  


See all 7 answers