How do you feel about hiring workers overseas to help in your business?

Some business owners prefer to outsource work overseas to the Philippians, India, etc, for many reasons.

What do you think about this?

33 Comments 84k Views

All Answers (33)

Answers (1-10)

from

Answered on May 3rd, 2019

I hire only in the USA. I support our Country and the people here.

from

Answered on May 3rd, 2019

I hired a team of developers overseas to help with the software I'm developing. They couldn't be more helpful. I am now able to put more capital toward other things, which is crucial when starting a business.

The only downside is that we are 12 hours apart, so we only work together for 2 hours a day.

from

Answered on Aug 5th, 2019

When you hire overseas workers you will have an extra burden of drafting enforceable employment contracts and translating them into the languages of your foreign-language-speaking in-country employees. In addition, if you decide to downsize your foreign workforce, you will need legal translation services again in order to communicate employment changes in the languages of your in-country workforce. For details please read: "Translating Employment Matters for Multinationals"

#alllanguagealliance #legaltranslation #legaltranslationservices #globalHR #globalhumanresources #corporatetranslation #globalworkforce #contracttranslation #employmentlaw #inhousecounsel #employeehandbook #employeemanual

Business from Dublin, CA

Answered on May 3rd, 2019

I outsourced once to an overseas "business". It was a complete failure. That is not to say that in some instances you can achieve success.

When considering overseas vendors/workers make sure all the research into the company is thorough.

George Sararu from Omega 2000 Group Corp

You also station somebody there to oversee your manufacturing. Also, you can hire a local control institution which will follow your instructions, test the merchandise, load count and shipping. If you pay any other way then CIF, you never did international business, you deserved what it happen to you for failure to learn before entering in uncharted territory. CIF you only pay after receiving, according to the spelled out quality and technical design.

from

Answered on May 3rd, 2019

Depends on what you want tasks you want them to preform. Things like coding and such, they can be helpful and less expensive. Many stateside e-commerce providers outsource to those countries with positive results. If you're trying to market/brand-build your business, I would suggest working with someone who is more acquainted with your domestic culture.

from

Answered on May 3rd, 2019

One one question for you, are the workers you hire your target market? Different countries have different customs and these customs can have an impact on the way you read things like numbers, verbiage, and even data.

Rob Grant from Wordsmith Design 415-819-9749

Corky's comment is spot on--- I am a graphic designer and writer here in California, and I've tried using India-based companies to do PDF to HTML conversions in the past. I would send them a client-approved PDF mock-up of a site I've designed in InDesign, fullly specked with text and images composed, only to get back from these offshore companies a re-designed and "improved" site that may meet THEIR local aesthetics sense, but certainly not the needs of my American clients! I am not at all an ethnologist, anthropologist, or authority on culture, but It would seem that there is for these offshore designers a different aesthetic sense, and a preference to utilize "bells and whistles" wherever possible, resulting in site designs and functionality that would seem more suited to the "Step right up--get your Super-Duper products here" open air market technique than to the more subtle/sophisticated Western marketing approach. Has anyone else had similar experiences with offshore developers? I'd be happy to be proved wrong! Rob Grant Creative Director WORDSMITH Design San Francisco

from

Answered on May 3rd, 2019

As anything in life since the invention of the coin - everything have 2 sides!
Good: Cheap cost

Bad:
Cheap quality
NO time able for delivery - you can count on 4 time longer as a basic rule
BAD communication
BAD business ethics
NO way to force any legal actions, refund in case of crooks

George Sararu from Omega 2000 Group Corp

I bet to differ: The quality is the one you requested! Actually 4 to 8 times quicker than the states. Much better business ethics then the US! You treat them right, they treat you the same. They even feed you before doing any business. Bad communication...I somewhat agree. When you use translators...yes. I do not use translators almost at all. I talk engineering directly with the head engineer in the factory. If is good, we only need a piece of paper and a pen. If we do not understand each other....Is no good, I do not need to work with that factory, period! If you spelled right, pay in installments as work progress...send the lawyers to chase some ambulance or...I have no use for them!

from

Answered on May 3rd, 2019

Only as a last resort.

from

Answered on May 5th, 2019

We always start with a hire local objective. However, we've experienced several situations where there were no local providers or where a client's financial situation mandated an overseas alternative.

I think like anything you can't generalize something as good or bad. You need to apply your values to each situation and try to do what is best.

Dealing with overseas providers is not always about lower costs. Sometimes they have unique capabilities and products not available here.

I have found that the money you might save using overseas providers is offset by the added due diligence and communication and quality control required. These extras add 35-50% of the savings back into projects.

We've largely had good results with overseas providers in the few times we've used them. You need to go into it with realistic expectations and a good process.

from

Answered on May 3rd, 2019

Well, I'm going to respectfully disagree with those who equate work from other countries as poor quality. We run outsourced contact centers in the Philippines and consistently outperform all other suppliers, including any US based. In addition, it's a 60% discount. I would love to provide those services from here in the US however most clients, especially those in the corporate world will not even consider paying US rates. Are there poor quality providers? Yes, just like there are poor quality providers here in the US. The key is having a foundation and culture of quality principles and practices and using data and analytics to ensure you are providing excellent service and value-added insights. There are smart, talented and dedicated people everywhere not just in the US.

Join Your Local
Business Network

Connect & get quality referrals
from Small Business Owners

How do you feel about hiring workers overseas to help in your business?

Answers (1-10)

Join Your Local Business Network

_

_

Join Your Local
Business Network