About Us
At Polar Seal, "Customer Satisfaction" is more than just a phrase. It's a family tradition that began in 1950 when we first opened for business. Our goal has always been the same; to earn the trust of our customers by always providing the highest quality products. And that's exactly what we've done for over half a century and through three generations.
Our experience, technology, innovation and leadership in manufacturing vinyl windows and doors continue to set industry benchmarks. And no matter how good we get, we always strive to be just a little better. That's why we Measure, Make and Install.
Polar Seal installers are employees of Polar Seal, not subcontractors. Our installers measure your window openings for the proper fit. And, we manufacture your vinyl replacement windows at our state-of-the-art factory in Grand Rapids, Michigan. Then we install your windows.
We offer hassle free service. We measure, make, and install ourselves. We provide great direct-from-the-factory savings using glass made for Michigan's weather. And we back up our work with the best warranty in the business.- the "Polar Seal No Questions Asked Premium Lifetime Warranty".
That's why you get a Better Deal with Polar Seal.
The products and services we offer
Recommendations Received (12)
"We used Polar Seal for our remodel project and they were fantastic! They replaced a few windows..."
Read more
"We used Polar Seal for our remodel project and they were fantastic! They replaced a few windows and a sliding door for us in the middle of winter. I was hesitant having them doing the project in the winter, but it couldn't have gone more smoothly. The windows are great quality and have completely eliminated any drafts near our windows. Plus we loved that is locally family owned. "
"Great service and installers."
Products & Services
since 1950 a variety of vinyl windows and patio doors all with a lifetime guarantee please visit our website I am having problems uploading photos
Polar Seal makes high quality Windows in Michigan for Michigan and our ever changing weather. Our dedicated Team in the shop hand makes and measure...
Polar Seal offers many options such as wall changes (knee walls, cutting new window holes etc...) not a full renovation or remodel, but we are capa...
Gallery
Recommendations Given (26)
"Always local, kind, and professional! "
"Their projects are beautiful! They do great work that you can see everyday downtown Grand Rapids...."
Read more
"Their projects are beautiful! They do great work that you can see everyday downtown Grand Rapids. Very reputable."
Recent Activity
physical meeting. or phone call with email backing up information after permission is given
(more)
physical meeting. or phone call with email backing up information after permission is given
The boom in the construction industry. We are so happy to see so many people take the time a fix up their homes. Everyone is so excited to get to their long put off projects and the after effects and the happiness and positivity we are seeing from our customers is uncanny
(more)
The boom in the construction industry. We are so happy to see so many people take the time a fix up their homes. Everyone is so excited to get to their long put off projects and the after effects and the happiness and positivity we are seeing from our customers is uncanny
always a free consultation and quote proces
(more)
always a free consultation and quote proces
Address any concerns quickly and professionally. Explain the process from start to finish and in detail. Have identification and licensing and be honest from the start. What you quote is what they pay. If you are passionate about what you do it shows confidence and that helps relieve tension from...
(more)
Address any concerns quickly and professionally. Explain the process from start to finish and in detail. Have identification and licensing and be honest from the start. What you quote is what they pay. If you are passionate about what you do it shows confidence and that helps relieve tension from the start. Only do what they want you to do unless they give you creative freedoms. :)
Word of mouth. if you give wonderful customer service and maybe even offer a referral incentive, its the cheapest form of advertising there is.
(more)
Word of mouth. if you give wonderful customer service and maybe even offer a referral incentive, its the cheapest form of advertising there is.
1 Reply
I love it when a customer comes to me with their dreams for their homes and then asks for my opinion and different ways to make it better. One customer came to me with renovating an old fire house. Since she didnt like the colonial style but wanted a grid pattern we sat for over an hour testing...
(more)
I love it when a customer comes to me with their dreams for their homes and then asks for my opinion and different ways to make it better. One customer came to me with renovating an old fire house. Since she didnt like the colonial style but wanted a grid pattern we sat for over an hour testing different looks. She could really tell that I loved my job and would do just about anything to make sure my customers were happy. Since I was patient and made sure that we replaced and serviced for free, she has come to us time and again for other products. And recommendations she has made have turned into sales everytime. I drive by it everyday on my commute and it truly is a beautiful work of art. Its amazing how a new set of windows can just transform the look and feel of a property, and the confidence of the homeowner.
BE YOURSELF. FAKE MAKES PEOPLE QUESTION YOUR ETHICS. HAVE A GOOD PRODUCT AND TEACH ABOUT YOUR PRODUCT INSTEAD OF TRYING TO SELL. FOCUS ON WHAT THE CUSTOMER WANTS WITH THE EXTRAS BEING A BONUS. LISTEN, WATCH AND OBSERVE EVERYONE IS DIFFERENT. TAKE PRIDE IN YOUR PRODUCT AND SHOW WHY. GOOD CUSTOMER...
(more)
BE YOURSELF. FAKE MAKES PEOPLE QUESTION YOUR ETHICS. HAVE A GOOD PRODUCT AND TEACH ABOUT YOUR PRODUCT INSTEAD OF TRYING TO SELL. FOCUS ON WHAT THE CUSTOMER WANTS WITH THE EXTRAS BEING A BONUS. LISTEN, WATCH AND OBSERVE EVERYONE IS DIFFERENT. TAKE PRIDE IN YOUR PRODUCT AND SHOW WHY. GOOD CUSTOMER SERVICE BRINGS REFERRALS. TREAT EVERYONE THE SAME GIVE QUALITY SERVICE EVERY TIME AND WORD OF MOUTH WILL BRING CUSOTMERS TO YOU.
PEOPLE AUTOMATICALLY BUILD A GOOD TRUST RELATIONSHIP WITH THEIR FRIENDS AND FAMILY'S RECOMMENDATIONS. THEY COME IN WITH A POSITIVE ATTITUDE. IF YOU TREAT EVERYONE WITH THE SAME RESPECT, IT'S ALMOST A GUARANTEED SALE. HONESTLY I WOULD SAY 60-70% OF OUR SALES ARE FROM WORD OF MOUTH. REFERRALS TRUMP...
(more)
PEOPLE AUTOMATICALLY BUILD A GOOD TRUST RELATIONSHIP WITH THEIR FRIENDS AND FAMILY'S RECOMMENDATIONS. THEY COME IN WITH A POSITIVE ATTITUDE. IF YOU TREAT EVERYONE WITH THE SAME RESPECT, IT'S ALMOST A GUARANTEED SALE. HONESTLY I WOULD SAY 60-70% OF OUR SALES ARE FROM WORD OF MOUTH. REFERRALS TRUMP ADVERTISING EVERY TIME.
Always strive to better your product. Don't go cheap- the value of putting quality pieces into your product helps prolong the life of your business. Stay kind- your customer service should be top priority next to the pride you take in your product and both together help bring in more referrals...
(more)
Always strive to better your product. Don't go cheap- the value of putting quality pieces into your product helps prolong the life of your business. Stay kind- your customer service should be top priority next to the pride you take in your product and both together help bring in more referrals and business.
We offer a co-op program that gives in store credit to those that advertise with our information included in their advertising. We have a variety of side contractors that will do or specialize in services not offered by Polar Seal. If a job comes up not in our install range, we refer across...
(more)
We offer a co-op program that gives in store credit to those that advertise with our information included in their advertising. We have a variety of side contractors that will do or specialize in services not offered by Polar Seal. If a job comes up not in our install range, we refer across Michigan. We can't make everyone happy just us. Our network makes us who we are. We wouldn't be anywhere without them.
