Twitter Voted by Small Business Owners as a Top 20 Most Trusted Brand - Q1 2018
Congratulations to Twitter for being voted by Small Business Owners as one of the top 20 most trusted brands! Twitter is an online network, connecting users around news, events, and anything else happening now. Business owners can create business profiles to generate leads and increase awareness on Twitter. The company is based in San Francisco, CA.
So what makes small business owners trust Twitter for social media marketing and business communication? We included a few of our favorite small business owner quotes from last quarter below. See what they had to say!
- David Navarro, NavWorks Press
"Twitter is a great tool for communicating to loyal customers and finding new ones. A consistent stream of tweets generates more interest and new people see what we have to offer and decide to buy a book. Because of Twitter we do make extra sales, but the value of the social media presence along with all our social media profiles is part of the positive PR process that makes it even more valuable. Because we sell online, and our presence is worldwide to all English speakers, Twitter is a valuable tool to us. It may not be for everyone, but that does not negate its value for those whose primary business is online."
- Vera Vest, V2 IT & Design
"Twitter is great for service based businesses, especially ones with time-sensitive alerts. I have clients in the landscape/ snow removal business that uses Twitter to send weather alerts and updates of where their plows are to their customers. So it has some great practical uses, including "flash" sales if you have a retail business, to capture a quick burst of activity. The other way Twitter can be used is for customer feedback. Even if you don't "tweet" often, your clients can use Twitter to reach you quickly about a concern, giving you a chance to shine for customer service. There are many stories about Elon Musk excelling at this technique."
- Linda Leon, MVP Professional Productions
"I believe that Twitter is not dead. But it is like any other form of social media, you have to define the purpose of it before you start to use it. Many people tweet just because "everyone else" tweets or they believe that you "must be on social media." I think that is the quickest way to burn out. My purpose for tweeting is to find professionals to connect with and to have my own news channel. Once I find those professionals I put them into private lists on my Twitter account. It's a great way to have resources for anything that I can't do. It is also great to announce my news to my 3000+ followers."
To see more ratings and reviews for Twitter, visit their brand page. To see the rest of the Q1 2018 small business category leaders, check out Alignable's Q1 2018 SMB Trust Index announcement!